Privacy Policy
Effective and last updated: August 12, 2026
In plain language: Celeem uses the information needed to provide accounts and professional car-photo tools. We do not sell personal information, use it for targeted advertising, or track you across other companies’ apps or websites. Photos sent for processing are temporary and are discarded after the requested processing finishes.
1. Who we are and what this policy covers
Dealer Canvas LLC (“Dealer Canvas,” “we,” “us,” or “our”) operates the Celeem mobile application, website, and related services (together, the “Services”). This Privacy Policy explains how the Services collect, use, disclose, retain, and protect information.
2. Information we collect
Information you provide
- Account information: email address, sign-in provider, account identifier, and authentication information. Passwords are handled by our authentication provider and are not readable by Dealer Canvas.
- Profile and business information: company or display name, address, phone number, WhatsApp number, logo, and one optional custom background.
- Vehicle content: car photographs and vehicle-listing details such as make, model, trim, year, and price that you choose to enter.
- Support communications: messages and information you send when requesting help, reporting a problem, or exercising a privacy right.
Information collected through use of the Services
- App and device data: app version, device and operating-system type, language, timestamps, feature interactions, and technical error information needed to operate, secure, and troubleshoot Celeem.
- Transaction status: product, subscription, transaction identifier, and purchase status supplied by Apple or Google. We do not receive your full payment-card number.
- Permissions: with your choice, Celeem accesses the camera to take vehicle photos and selected photos or storage to import and save images. Celeem does not access your entire photo library when a platform-provided limited picker is available.
3. How we use information
- create, authenticate, support, and secure your account;
- process car photos, including background removal, shadow generation, and license-plate blurring requested by you;
- save your profile assets and settings and create finished images;
- provide purchases or subscriptions and restore entitlements;
- respond to support and privacy requests;
- detect abuse, investigate errors, maintain reliability, and comply with law; and
- send essential service messages. We do not use your data for third-party targeted advertising.
4. How car photos are handled
Celeem reduces the image on your device before sending a temporary copy to Dealer Canvas-controlled processing infrastructure for the photo operation you request. The processing service returns the generated result needed by the app. Temporary car-photo inputs and processing outputs are not intentionally retained on the processing server after the request completes or fails. Finished images are saved to your device when you choose to export them.
Your logo and the single optional custom background are different: they may be stored with your account so they remain available until you replace them, delete them, or delete your account.
5. When information is disclosed
We do not sell personal information. We disclose information only as described here:
| Recipient | Purpose and information involved |
|---|---|
| Google Firebase / Google Cloud | Authentication, account database, storage of profile assets, security, and technical diagnostics. |
| Apple and Google | App distribution, in-app purchase or subscription processing, transaction status, fraud prevention, and store-required operations. |
| Dealer Canvas-controlled processing infrastructure | Temporary processing of the car photo you submit for the requested image operation. |
| Professional advisers and authorities | Only when reasonably necessary to obtain legal, accounting, or security assistance; comply with law; protect rights and safety; or respond to valid legal process. |
| Business successor | If Dealer Canvas is involved in a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality and notice requirements. |
Service providers may process information only for the services they provide to us and must protect it appropriately. Their own privacy notices may also apply when you interact directly with them.
6. Retention
- Account and profile data: kept while your account is active and deleted after an approved account-deletion request, normally within 30 days.
- Logo and custom background: kept until replaced, removed, or the account is deleted.
- Temporary car-photo processing data: discarded after the requested operation completes or fails and not placed in long-term backups.
- Diagnostics and security logs: normally retained for no more than 12 months, unless a longer period is reasonably needed to investigate abuse, security, or a legal claim.
- Support communications: normally retained for up to 3 years after resolution.
- Transaction and legal records: retained as required for accounting, fraud prevention, dispute resolution, or law. Apple and Google retain their own payment records under their policies.
Deletion from active systems may take up to 30 days. Residual encrypted backups, if any, are isolated from ordinary use and expire on their normal cycle, generally within 90 days. We may retain limited records when required by law or necessary to establish or defend legal claims.
7. Your choices and rights
- Review or update profile information in Celeem’s settings.
- Control camera and photo permissions through your device settings.
- Delete your account inside Celeem or follow the instructions at dealercanvas.com/account-deletion.
- Ask to access, correct, or delete your information by emailing developer@dealercanvas.com. We may verify your identity before completing a request.
Depending on where you live, you may have additional rights, including rights to know, access, correct, delete, restrict, object, or receive a portable copy of certain information, and to appeal a denied request. Celeem does not sell personal information or share it for cross-context behavioral advertising.
8. California Do Not Track disclosure
Celeem does not track users across third-party apps or websites for advertising. Because the Services do not perform this type of tracking, browser “Do Not Track” signals do not change Celeem’s app behavior. Our service providers may collect information only to provide their contracted services, as described above.
9. Security and international processing
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including encrypted network connections, access controls, and limiting photo processing to the requested operation. No system is perfectly secure, so we cannot guarantee absolute security.
Dealer Canvas is based in the United States. Information may be processed in the United States and other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.
10. Children
Celeem is a general-audience business and vehicle-photo tool and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have done so, we will delete it. A parent or guardian may contact us using the information below.
11. Changes to this policy
We may update this policy as Celeem or legal requirements change. We will post the revised policy here and update the date above. If a change materially affects how previously collected information is used, we will provide appropriate notice and obtain consent when required.
12. Contact us
Email: developer@dealercanvas.com
Phone: +1 619-949-8475
United States